23. Multiple User Accounts

Published on May 18, 2021

Multiple User Accounts

New User - APP Owner:
Once you are added as the APP owner, you will receive an email notification (sender email) that includes your login credentials.

Proceed to the BundleB2B APP, where you will be able to login using the login credentials provided.

NOTE: The “Change Password” link will expire after a period of time, if the link expires, please follow the instructions below. Step by Step:
  1. Log into your BigCommerce Store -> Go to Apps tab -> Select the BundleB2B APP
  2. The BundleB2B login page should appear.
  3. To reset/create your password, select “Reset Password”
Additional New Users - APP
If you are added as an additional user, you will receive an email notification. Then, you will need to set your password.

NOTE: The “Set Password” link will expire after 10 minutes. If so, this message will appear: Shortly after the message appears, you will be redirected to the BigCommerce Login Page to reset your password by following these steps:

Go to Apps > Select the BundleB2B APP, and the BundleB2B login page will appear > Update your password by selecting “Reset Password”.